Please find below just a few of the many wedding letters and comments that we receive every year…
From the start, Claire you made us feel welcomed, confident in your knowledge and ability to interpret and manage our wishes, professional at all times but guiding us throughout with good humour and flexibility towards our thoughts, hopes and plans. You understood Kathryn’s vision and your recommendation of the singing waiters was inspired, and not forgetting the chair sashes, either!
Giovani, on the day you watched my back. As a manager and organiser myself I instantly felt confident in the fact that I could relax and just enjoy my daughter’s wedding day. I never once felt the need to check that ‘things’ were running smoothly, I just knew you were there, doing your job as a professional, yes, but more so. You appeared genuinely happy to be with us on the day, friendly with our guests as well as ourselves, but ensuring the day ran as smooth as silk. In my experience and my own working life I know the extreme effort and constant attention to detail behind that statement. Giovani, our guests spoke about you often with admiration, you even remembered who the vegans were and offered them vegan sausages at breakfast – it was very much appreciated by them, and Derek and I thank you from our hearts.
The teams behind you both were amazing and, under your leadership, they too showed the same efficient, friendly, professionalism throughout. Give them all our thanks and appreciation for the friendliness & respect they showed, together with their competence and efficiency, towards our guests.
Thank you so much Claire and Giovani for all that you did and the superb manner in which you carried out the management of our wedding day before, during and after. You never faltered, you were always, attentive, friendly, fun, efficient and professional in all that you did for us. Derek & I, Kathryn & Chris, we are all very proud of the fact that we chose The Bentley Hotel and can’t recommend you or thank you enough.
I’m sure we will see you again for Sunday lunch, etc. but on this occasion, we have just one daughter and wanted her wedding day vision to be all that she dreamed of. Everyone at The Bentley, from the bar staff who willingly made me a cup of tea at the end of the day when they were about to close, to everyone involved in our wedding preparations and on the day – thank you, thank you, thank you for your part in making that dream come true for Kathryn and Chris.
With our deepest regard and thanks
Julie & Derek (Parents of Kathryn)
Amy & Chris
Just wanted to say a big thank you to all the staff on duty (especially Giovanni) who made Simon & Tracey’s Wedding a day to remember. From the moment we arrived at the reception to the morning after breakfast when we left everything was perfect. The staff are a credit to the hotel.
Both Sets of Parents
Thank you so much for making our Wedding Day so special. We had many compliments from all our guests throughout the day on what an amazing job you had done. A few of which are wanting to book their Weddings with you. Big thanks to Claire who the organisation a little easier for me and were very helpful from beginning to end. Also a big thank you to Giovanni who the day run so smoothly with no hitches. Also a big thank you to the Head Chef, the fod was amazing.
Emma & Shaun
Just a small note to say a big thank you for all your help in organising our Wedding Reception. It seems such a long time ago now, but we had such a fantastic day. The room looked amazing and was just how we imagined it to be. Please could you pass on a very big thank you to Giovanni, his waiting staff and of course the chefs. Every guest commented on how good the was and how efficiently it arrived. Giovanni was fantastic with everyone, nothing being too much trouble and ensuring everyone was happy – including the children and of course the groom! When in need of a pint to calm his nerves there it appeared! The day was perfect and who came had a brilliant time.
Sarah & Richard
We would just like to say how pleased we were with the way in which Matthew organised our Wedding Reception at the Bentley Hotel. The service the whole team provided was excellent and a number of guests commented on the professional approach which was delivered. We thought the meal was excellent both in terms of quality and service. We will have no hesitation in recommending the Bentley to friends and reatives for future functions and would like to thank you once again for making our special day so memorable.
Andy & Fiona